Wednesday, December 28, 2011

Email from Taman Putra Prima Resident

"Complaints about no road lights & bumpy road at Lingkaran Putra Prima"

Hi
I would like to share below link for the above complaints.
http://www.jkr.gov.my/app-jkr/page.php?id=489
(Just go to http://www.jkr.gov.my , click on aduan on top.)
So everyone can help to submit the complaint.
Thanks

* or you can lodge complaint at the links below.
http://ekl.mpsepang.gov.my/SSO/Default.aspx
http://www.pcb.gov.my

39 comments:

Anonymous said...

The road condition is bad with holes everywhere and bumpy~, now somemore no road lights, very dangerous during night time especially at the T junction coming out from Putra Prima entrance!

Anonymous said...

We need a traffic light at the T junction. It might save lifes!

Anonymous said...

I already complained about the road condition but no reply since my complain.

Anonymous said...

Let's share out the link to complain.
More people complain to pressure them do something about it!!
Road lights at T Junction can save lifes! yes correct!

Anonymous said...

We all must do something about this!

venus said...

I have logged my complaint at MPS Sepang's website as well, requesting that they fix the road lights and add a traffice light at the junction. Hopefully, they will work on it when they see more complaints.

venus said...

Have done so at JKR's website as well

Anonymous said...

baru hantar satu aduan kat mpsepang, jom hantar ramai-ramai

Anonymous said...

Regarding the streetlight, I think it is under MPSJ and I have complained to MPSJ before. After they resolved the problem, I received a letter from MPSJ. In this letter, they ask me to call the number 012-2387956 if this happens again.

Anonymous said...

Did anyone call the 012-2387956 number?

Anonymous said...

Until to date, the road lights still remain OFF~~!)_((*&*&^&*^&*
It is very dangerous with such road condition!!

Anonymous said...

I called already and they promise to repair the streetlights as soon as possible. It has been 1 week already. Hope all of you call also to give them pressure.

Anonymous said...

012-2387956 ? Who should we talk to??name? This number belongs to MPSJ?

Anonymous said...

In the letter, the number should be the contractor's number.

Anonymous said...

Guys, what are the details you fill in ? (the location details, jalan number, etc) it would be best if someone can paste it here, and we all can copy and submit.

( Of course cannot copy bulat-bulat and submit, must change a bit) :)

Anonymous said...

Hi alls! i made a complaint to MPsepang about trees along lingkaran putra prima (behind meranti jaya shoplot),the trees are more than 45 degree-slanted, which can cause accident if the trees fall on the road. But MPsepang said the area is under MPSJ... Anyone who has MPSJ account, can help me to lodge the complaint? Thanks

Anonymous said...

i will try to call the number tomorrow & complain~~!
Guys, when complain just please put the road name as lingkaran putrau prima.we all must unite together to make a better environment!
i think the road should be widen and re-tar, dont you all think is very narrow when both lanes have car side by side & dangerous?!!

Anonymous said...

Previously, I have made a complaint in Biro Pengaduan Awam (BPA), here is the letter from BPA to MPSJ:

KES 86909: LAMPU AWAM / STREETLIGHT
Saya dengan hormatnya diarah merujuk kepada aduan tuan di atas.
2. Biro Pengaduan Awam (BPA) merakamkan ucapan terima kasih kepada tuan atas
kepercayaan kepada kami dalam mengendalikan aduan ini. Siasatan berkaitan akan
dijalankan dan perkembangannya akan dimaklumkan kepada tuan dari semasa ke semasa.
3. Tuan bolehlah menghubungi saya atau melayari laman web www.pcb.gov.my untuk
menyemak status aduan.
Sekian, terima kasih.

Anonymous said...

so what is the latest update from BPA? When did you make the complain?
It's now already end of year 2011 and hopefully they are serious about this so that we all can get streelights and better road in year 2012!!!

Anonymous said...

This is the letter sent by BPA to MPSJ:

KES 86909: LAMPU AWAM / STREETLIGHT
Saya dengan hormatnya menarik perhatian tuan/puan berhubung aduan yang diterima Biro
Pengaduan Awam (BPA) seperti berikut:
Pengadu mendakwa lampu jalan di sepanjang Lingkaran Putra Prima, Puchong mengalami
kerosakan selama beberapa minggu dan keadaan ini amat berbahaya kepada pengguna
jalan raya yang melalui kawasan tersebut.
2. Sehubungan itu, sukacita dipohon kerjasama tuan untuk mengambil tindakan terhadap
aduan ini. Selaras dengan Pekeliling Kemajuan Pentadbiran Awam Bilangan 1 Tahun 2009,
kerjasama tuan juga dipohon untuk mengemukakan status tindakan yang diambil kepada Biro
Pengaduan Awam dalam tempoh 5 hari bekerja iaitu sebelum atau pada 13 Disember 2011.
3. Kerjasama dan perhatian tuan/puan amatlah dihargai.

putraprima said...

Good job everybody! That's the spirit!

TPP 4A said...

this is the feedback from JKR, that complaint i make on 30/12/2011
look like no body take care ur complaint... make passing only!!!!

Tuan/Puan,

Tajuk: 12/30/2011 14:01(NWD MPSepang) Aduan Jalan masuk ke Taman Putra Prima dari Taman Tasik Prima hingga ke Taman Putra Prima jalan tidak rata,berlubang.
[ Nama Pelapor Asal: TPP 4A, Emel: TPP 4A@gmail.com ]

Dengan hormatanya adalah saya diarah merujuk kepada perkara di atas.

Terlebih dahulu pihak kami mengucapkan terima kasih kerana keperihatinan tuan untuk memajukan aduan/pertanyaan/permohonan tersebut kepada pihak kami.

Untuk makluman tuan, aduan adalah berkenaan kerosakan di Taman Perumahan/Bandar. Semua kerja Penyenggaran (Rumah/Jalan/Peparitan/ Senitaman/Lampu Jalan/Lampu isyarat/ Cerun) adalah dibawah bidangkuasa pihak Berkuasa Tempatan (PBT) iaitu dikawasan Sepang adalah dibawah pihak Majlis Perbandaran Sepang(MPSepang).

Pihak tuan/puan boleh berhubung terus dengan pihak Majlis Perbandaran Sepang(MPSepang) untuk daptkan maklumat lanjut melalui saluran berikut :

Majlis Perbandaran Sepang.
Persiaran Semarak Api,
Cyber 1,
63200 Cyberjaya,
Selangor Darul Ehsan.
Telefon: 03-8319 0200 / 03-8319 0300
Faksimili: 03-8319 0220
Emel : admin@mpsepang.gov.my ; aduan@mpsepang.gov.my
Web: http://www.mpsepang.gov.my/

Kepada Makluman pihak Majlis Perbandaran Sepang

Pihak kami telah terima banyak aduan sama dan telah panjangkan kepada pihak tuan. Tetapi emel aduan@mpsepang.gov.my tidak dapat digunapakai. Tolong semak dan mengambi tindakan segera.

Bersama-sama ini dipanjangkan aduan menerusi Portal JKR daripada pelapor asal dan memandangkan lokasi dibawah seliaan tadbiran piahk tuan, pohon kerjasama pihak tuan untuk siasat dan mengambil tindakan sewajarnya.

Dipohon kerjasama pihak tuan supaya maklumbalas diberikan dalam tempoh yang telah ditetapkan terus kepada pelapor asal menerusi emel beliau dan disalinkan kepada aduan@jkr.gov.my untuk rekod kami atas tajuk yang sama

Kerjasama dari pihak Tuan/Puan didahului dengan ucapan terima kasih.

Sekian, terima kasih.

Saya yang menurut perintah,


Bhogaraaja
Juruteknik Awam Kanan
Urusetia Aduan (Emel) Tel: 03-2610 7664
b/p. Ketua Bahagian Komunikasi Korporat,
Caw. Pengurusan Korporat,
Jabatan Kerja Raya Malaysia,
Tingkat 1, Blok B (Lama),
Kompleks Kerja Raya,
Jln. Sultan Salahuddin,
50582 Kuala Lumpur.
Tel: 03-2610 7608 / 7647 / 8254 / 7609 / 7664 / 8252 / 7670 / 7656

________________________________________
From: Sistem Aduan JKR [aduan@jkr.gov.my]
Sent: Friday, December 30, 2011 14:01
To: TPP 4A; Aduan JKR
Subject: Akuan Penerimaan

* Ini adalah Emel Balasan Automatik

Tuan/Puan

Emel Aduan Tuan/Puan telah diterima oleh Aduan JKR.

Sekian Terima Kasih.

Urusetia Aduan JKR,
Unit Komunikasi Korporat,
Cawangan Pengurusan Korporat,
Ibu Pejabat JKR Malaysia.
Tel: 03-2696 7651/7647/7664/7660

___________________________________________________________


Tuan/Puan TPP 4A

Berikut adalah Aduan Tuan/Puan untuk JKR MALAYSIA:

Nama : TPP 4A
Jenis Aduan : Aduan
Kategori Aduan : Jalan Rosak/Berlubang/Tak Rata/Tak Siap
Negeri : Selangor
Daerah : Sepang
Lokasi : Taman Putra Prima

Aduan
Jalan masuk ke Taman Putra Prima dari Taman Tasik Prima hingga ke Taman Putra Prima jalan tidak rata,berlubang,takung air terutama selepas hujan (bahaya pada penunggang motosikal seperti saya),sebahagian lampu jalan tidak nyala pada waktu malam. Harap pihak berkuasa dapat membantu menyelesaikan masalah penduduk Taman Putra Prima dan sekitar kawasan berkenaan. Terima Kasih

Anonymous said...

So what is the correct party that we need to complain to? Majlis Sepang or JKR? Why all pushing here & there and nobody looking into this issue!! Plenitude should do something about this!!!!

Anonymous said...

the correct one shld b MPsepang, if u wanna pressure them then try biro pengaduan awam or email to our beloved MP, Teresa Kok (teresakok@yahoo.com.my):)

Anonymous said...

http://www.starproperty.my/PropertyScene/PropertyScene/17957/0/0

The news showing that MPSJ is not efficient at all.

Anonymous said...

This morning i found partly of the streetlights were working but not all! hopefully they are doing something about it.~!

Anonymous said...

Terima kasih di atas aduan tuan/puan.



2. Untuk makluman, aduan tuan/puan telah diterima dan di dalam perhatian /tindakan pihak kami. Tindakan menyiasat aduan akan dibuat dalam tempoh Empat Belas(14) hari bekerja.



3. Sebarang kemusykilan, pihak tuan/puan bolehlah berhubung terus di Unit Aduan Awam di talian telefon: 03-83190200 @ 13-83190300 sambungan 429/431/432 atau faks ke 03-83204200.



Pihak MPSepang ingin juga mengambil kesempatan untuk mengucapkan ribuan terima kasih di atas keperihatinan pihak tuan/puan dan ini akan menjadi satu dorongan kepada MPSepang mempertingkatkan perkhidmatan yang diberikan.



Sekian, terima kasih.

Anonymous said...

i already complained about the road and tree condition to JKR yesterday but they pass the issue to mpsepang. then mpsepang oso reply me again and pass the issue to mp subang jaya. and last they highlighted to me is....

"Untuk makluman,jalan Lingkaran Putra Prima di selenggara oleh dua(2) pihak
berkuasa tempatan iaitu Majlis Perbandaran Subang Jaya(dari jalan JKR
hingga jalan masuk Puchong Tekali) dan Majlis Perbandaran Sepang(dari
jalan masuk Puchong Tekali hingga Taman Mas).Bagi jalan dibawah
penyelenggaraan MPSepang,pihak majlis akan membuat tampalan pada jalan
berlubang dari masa ke semasa buat masa ini sementara menunggu peruntukan
dari kerajaan negeri bagi membuat pembaikan menyeluruh.Pihak majlis juga
ada menjalankan penyelenggaraan ke atas lampu jalan dibawah majlis dan
akan memantau dari masa ke semasa.

Sehubungan dengan penjelasan tersebut,pihak majlis menganggap aduan ini
selesai diperingkat majlis sehingga kerja-kerja dilaksanakan."

what is means menganggap aduan ini selesai???? y i din see any improvement at all????? The road are really poor!!!!!

if anything, JKR ask us to call MP sepang. MP Sepang ask us to call Jabatan Kejuruteraan. Jabatab Kejuruteraan ask me call MP sepang. MP sepang ask us call MP subang jaya....halo man, who i should call then?

Anonymous said...

I think we should form a committee to highlight this issue to higher management. With the change of state government, the attitude and mentality of Municipal Councilors are still the same. Poor performance for local management.

Anonymous said...

who's car burned down last nite? the vehicle looks like naza ria

Anonymous said...

)_(*&*(!!
Form committee?anyone can do it and i will support this!
The road condition & road lights really sucks!

Anonymous said...

Or bring the issue to the press/media...automatically they will take action one...

Anonymous said...

I oredi stayed in putra prima for six years n d road condition there is never good.. last time is even worse when tons of lorries carrying sand in n out of the road, making it become a 'desert' road when weather is hot n 'muddy' road when rains..
I think plenitude should help the resident to voice out the issue if they want to promote their sales...
I really fedup and frustrated with the road condition n y dun they REMAKE the whole stretch of road once n forever...not patching here n there....

Anonymous said...

the road lights were down again yesteray night!!! !! !!#(*)$*U)#$

Anonymous said...

the lights is up! let see can stay how long

Anonymous said...

Now let wish for a traffic light at T junction. The road condition will tk times lah guys... so many new projects around...

Anonymous said...

Yes, the road lights at the T junction were up as well this morning for the FIRST TIME!~
..but still a lot of ' lubang ' and bumpy road ~ that sucks.

Anonymous said...

Yesterday road lights were down again.. lasted only less than 2 months from previous fix....

Anonymous said...

Yesterday road lights were down again.. lasted only less than 2 months from previous fix....